Interface Labs is a dispute management studio for commerce brands.

We’re building a suite of AI agents to supercharge a brand team's productivity and reduce time spent on mundane tasks starting with disputing false marketplace fees from Amazon, Swiggy, Walmart, Zepto, etc.

TL;DR: We help brands recover revenue lost to retailer chargebacks.

<aside> 💡 TL;DR: We are looking for hungry & motivated folks who feel like round pegs in square holes — to join us to build out the next generation of agents for commerce.

If you are someone who can learn fast and loves working in fast-paced environments, do check out the open roles and apply directly or alternatively, shoot us an mail at [email protected] on 5 reasons why you should work with us.

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What are Marketplace Disputes / Deductions?

Every commerce brand that sells on marketplace/retail forums like Amazon, Walmart, Flipkart, etc have to follow a strict code of conduct and if they don’t, they are charged with a deduction/penalty.

• Brands typically lose about 1-3% of their total revenue due to disputes, leading to $40 billion in retailer chargebacks.
• Additionally, they must navigate 20-35+ different compliance requirements based on their size.
• For Example: Some of the brands that we work with lose more than $400,000 to this every year.

Solution — Interface Labs

• A suite of AI agents that dispute invalid chargebacks on behalf of brands in real-time, reconcile and aggregate trade data and help increase the brands' bottom line.
• Our agents prioritize a browser-first approach, reducing the need for API integrations, and enabling us to automate a workflow 12x faster.
• We integrate through the company email, allowing us to gain a deep understanding of the organization by functioning as a digital employee, rather than merely being another SaaS tool without insight into the company's operations.